w5 tue morning

Client information gathering
- interview - one on one
 more detailed/ precise information
- Survey - many respondents
 large response, good for measuring trends or statistics.
- Observation - accurate information about normal behavior. Not affected by personal bias

Good Grammer - puntuation, spelling, capitalisation,
Clear purpose - what is it for.
Identified target audience - who is it for.


- iteration.

Car user manual
- To perform maintenance. Find tools, identify faults, fix/ monitor car.
- Owner, International, low knowledge.
- Level of detail - low to medium

Good teacher reports
- improve teaching via feedback. Types of training, conduct in classroom.
- Teachers, possible outside use, some knowledge
- Level of detail - medium to high

Graphics card install
- Avoid damage to hardware, warranty. Installing card, updating drivers, maintenance/ care.
- Customer, international, low to high knowledge.
- Level of detail - low to medium

Engine blueprint
- Fault finding, manufacturing, building the engine. Improving, iterating, repair
- Engineers, mechanics, advanced knowledge.
- Level of detail - high


First person - perspectives of writers.
Second person - Perspective of reader.
Third person - perspective of outside. 3rd party

Use jargon appropriately - Technical terms, abbreviations, glossary
Use gender neutral language - Avoid general terms
Use imperatives - Provide a direction.

technical documentation formatting guide (For transperth app)

Front
- cover page
- abstract - snipped (Write this last)
- executive summery - summarise document (Write this last)
- Table of contents

Body
- Introduction
- Results
- Analysis
- Recommendations

End
- References


6 Questions including examples in DAP
1. what feature
2. What platform
3. Premium feautres



Back word question - answer - question.

Yes no < Rating

user friendly



executive summery

Body
- Introduction
- Results
- Analysis
- Reccomendations
- Conclusion
- Appendix (for any attached documents).



name of suggest giver
at least one suggestion


backwords planing - figure out what info you need to know before you write your questions.


survey