w12 tue morning

one-to-one training

 

w11 recap

 

advantages

- direct feedback (ask more questions)

- focused training

- easier to communication

- less stressful

- more practical demonstration (immediate practice of learned skills)

- less distractions

- faster training (pre individual)

 

formal

 

informal

- strict process

- safety (construction, police)

- policy

- formal assessment

 

disadvantages

- overall takes longer (multiple learners)

- expensive

- have do consolidate the group

- learners can't help each other

 

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determining client requirements

 

training process

- what needs to be taught?

- learner needs ( pior knowledge, culture impoairments, learning style, maturity)

- determine knowledge gap

- develop learning plan

- create or find resources (how you will train)

- instruction/ session plans

- deliver instruction ( theory, practical, demonstration)

- assess trainee

- review (improvements, ensure learner is satisfied)

 

training needs

- what learner needs to know

- policies (WHS, legal)

- practices ( how work is done, standards, products)

- timeframe (deadlines, cost)

 

learner needs

- prior knowledge - practical skills, RPL, previous workplaces, targental learning

- impairments - more revision, workarounds, accessivility

- learning styles - visual (videos, written instructions), audio (recordings, verbal instruction), kinestheric ( practical tasting, demonstrations, time to tinker)

 

how to determine client needs

- ask (specific skills relating to job, start broad then narrow down, focus on deficiencies in questioning)

- observation (watch learner perform task, check their work)

- employee skill list (qualifications, competency, certificates)

- diagnostic activities (assessing skill, maturity/ work ethic)

- learner needs (disability, difficulties)